F.P.JOURNE PRIVACY POLICY
1. Preamble
The Montres Journe SA group and all the entities controlled by it ("we", "us" or "our") attach great importance to the personal data of its customers. The purpose of this policy is to inform you about the collection, use, disclosure, transfer and storage of your personal information that you may provide to us when accessing our Services (including marketing and after-sales Services), (the “Services”), when you use this website fpjourne.com (including as part of a smartphone application or accessible on another electronic medium) (the "Website") or our YouTube and Instagram pages ("social media") or when you provide your personal information to one of our affiliated companies Montres Journe SA (the "F.P.Journe Entity") whose registered office is at Rue de l'Arquebuse 17 - 1204 Geneva.
Please read this Privacy Policy carefully before using the Website and our personal pages available on social media. This Privacy Policy explains how your personal data is collected, used and protected. Your access to the Website and our personal pages available on social media (subject to the privacy policies of said media) is conditional upon your acceptance of the Privacy Policy and your conduct in accordance therewith. We are available to answer any questions you may have at the following address: privacy@fpjourne.com or by post at Rue de l'Arquebuse, 17 - 1204 Geneva.
By clicking on the cookie acceptance button on the home page, you agree to be bound by this Privacy Policy and consent to our collection, use and processing of your personal data in accordance with it.
You have the right to withdraw your consent at any time, however, it is specified that such withdrawal:
- does not call into question the lawfulness of any processing carried out prior to the said withdrawal and based on your consent;
- may result in you no longer being able to use certain features of the Website or our personal pages on social media;
- may have no effect on processing that does not require your consent to be carried out in accordance with the applicable legislation.
General guidelines
Our Website and our personal pages available on social media contain the following information and enable us to provide the following Services:
- information relating to the Services offered by our organization, our affiliates and its members,
- different ways of contacting us (contact form, link to a social media account, etc.),
- information on events and competitions and the possibility of registering for them,
- links to other websites and pages available on social media,
- newsletter subscriptions,
- press corner login.
This Privacy Policy sets out our rules and procedures relating to the collection and processing of data identifying you (i.e. your "Personal Data") that you may communicate to us by visiting our Website or our personal pages available on social media or by using one of the Website's Services.
This Privacy Policy applies only to our Website and to our personal pages available on social media. If you access our personal pages available on social media, the information you provide will also be subject to the privacy policy of the relevant social media.
2. Data controller and representative within the European Union
The data controller for your personal information is Montres Journe SA, a Swiss public limited company with its registered office at Rue de l'Arquebuse 17, 1204 Geneva, registered with the commercial register of the Geneva Canton under IDE number CHE-105.208.399.
For the purposes of the General Data Protection Regulation in the European Union, insofar as the latter is applicable to a given collection or processing, we have designated the following entity as our legal representative:
Montres Journe Paris SAS
3. Personal data we collect and purpose of collection
The Personal Data we collect via our Website and our personal pages available on social media are divided according to the following three sources:
- Cookies, analysis tools and other similar tools (infra A),
- Personal data you provide to us (infra B),
- Personal data from other sources (infra C).
A. What are Cookies and what information do they collect?
Whenever you interact with our Website, we may collect traffic data through cookies or other technologies, involving a dialogue between the website server and your browser. Cookies are small files containing a string of characters (text) sent to your browser by a website server and stored on your device (computer or mobile device). A cookie may contain a unique identifier, but it does not contain or link to any personally identifiable data, such as your name or e-mail address. This traffic data is used for statistical purposes and its analysis is used to improve this Website. Your web browser saves cookies on your device's hard drive for archiving and, in some cases, tracking purposes (e.g. Google Analytics).
We use Google Analytics, a web analytics service provided by Google, Inc. that collects anonymous statistical and analytical information about the use of our website for web analytics purposes. For example, Google collects and cross-references data relating to page views and clicks on our website. We do not use these analyses to track your path to other websites, nor to identify you personally. The information generated by the Google Analytics cookies about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in Geneva, Switzerland. If you wish to refuse Google Analytics cookies, please visit: https://tools.google.com/dlpage/gaoptout. You can also block them at the same time as other cookies via your web browser settings. By default, you consent to the use of Google Analytics cookies by our Website.
The following information and Personal Data are collected through Cookies:
- the IP address of the device capable of connecting to the Internet and requesting the connection,
- the date and time of the connection,
- the resources you access on the Website,
- the name and URL of the file consulted,
- the Website/application from which the connection was established (reference URL),
- the browser you are using and, if necessary, the operating system of your device capable of accessing the Internet, as well as the name of your access provider,
- the location of the Internet-enabled device requesting the connection.
To control/limit the collection of this information, you can:
- if available, set your browser to refuse all Cookies or to indicate when a Cookie is being sent,
- when accessing the Website, select which Cookie you wish to allow and which you wish to block,
- delete Cookies and clean your browsing data directly from your browser settings.
If you do not accept certain Cookies, you may not be able to access certain features of our Website.
List of cookies we use :
- Session cookies: Cookies used to operate the Website.
- Preference cookies: Cookies used to save your preferences and various settings.
- Security cookies: Cookies used for security purposes.
- Analysis cookies: Cookies used to collect standard information about web browsing and visitor behavior. We use these cookies to determine factors such as the number of visitors to certain parts of the Website, to monitor traffic on the Website, to identify any service malfunctions and improve Services, and for statistical purposes. This information is processed in such a way as not to identify the persons concerned. We make no attempt to identify individuals visiting our Website, nor do we allow Google to make any such attempt.
If you have consented to geolocation in your browser or operating system settings, or in other settings on your device, we use this feature to offer you personalized Services in connection with your location. We process your location data solely for this purpose.
For what purpose do we collect information using Cookies?
We use Cookies and the Personal Data we collect in order to:
- authorize access to our Website,
- to make certain functionalities of our Website accessible and to offer you additional functionalities,
- improve the Website and our personal pages available on social media,
- store information relating to your preferences, enabling us to personalize our Website in accordance with your personal interests,
- speed up your searches,
- compile statistical information relating to the use of our Website and our personal pages available on social media, in particular to estimate audience size and usage trends,
- compile aggregate statistics that do not identify you,
- identify you, record your use, recognize you when you return to our Website, track your activity on our Website and store certain information.
Reason for treatment
The purpose of implementing the foregoing is to maintain and monitor the performance of our Website and to constantly pursue the improvement of the Website and the Services offered to our users. The ground on which we justify the processing of your Personal Data in accordance with applicable legislation is processing necessary for the purposes of pursuing our legitimate interests.
In addition, Cookies and other functionalities described above that exceed what is necessary for our legitimate interests (e.g. analytical Cookies) are implemented with your consent via our Cookies banner.
B. Personal data you provide to us
We may collect personal data about you - including your first and last name, e-mail address, postal address and telephone number, as well as data relating to your profile (e.g. age, title, gender, date of birth, occupation, language preference, nationality, other interests, documents and photos) - in various ways, including in connection with a visit to an F.P.Journe Entity, your participation in an event, or a phone call, letter, card, e-mail or when you :
- Access our Services through our F.P.Journe Entities: such as when purchasing a product, requesting after-sales service, opening an account or using a Service offered by us.
- Visit our Website: such as when registering on the press corner, subscribing to our newsletter, responding to a form, or in connection with a competition, event, feature or resource published on our Website.
For what purpose do we collect Personal Data?
We may use the personal data collected about you for the following purposes:
- To improve customer service and manage customer relations, in particular to manage loyalty programs. The data collected helps us to respond to your requests and satisfy your needs more effectively,
- To personalize your user experience on our Website. We may also combine this data to better understand how users, as a group, use the Services and/or resources available on our Website,
- To manage and improve our Website and Services. We may use your feedback and comments to improve our products and Services,
- To send you information that you have agreed to receive on topics that we think may be of interest to you,
- To send you e-mails about company news, new products, after-sales Services or information,
- To promote or offer you our products or Services,
- To respond to your inquiries, questions and/or requests of any kind,
- To deal with legal matters and complaints,
- To produce reports and statistics, in particular to measure traffic on the Website,
- To ensure legal and regulatory compliance.
In particular, we may use your Personal Data to send you marketing information, in electronic or paper format, related to information made available on our Website or our personal pages available on social networks, which we believe may be of interest to you.
In connection with the foregoing, we may use identification tools such as cookies in order to provide us with a representation of your interests. We may then use this information to ensure that, when we send you marketing communications or you visit our Website or our personal pages available on social media, you do not miss our offers or any other information that may be of interest to you (targeted digital advertising).
You can request to no longer receive such information by sending us an email at privacy@fpjourne.com. Please note that while your request is being processed, you may receive marketing information during this period.
Reason for treatment
The ground on which we justify the processing of your Personal Data in accordance with applicable legislation is processing necessary for the purposes of pursuing our legitimate interests.
C. Personal data from other sources
What Personal Data do we collect from other sources?
We may collect Personal Data about you from other sources, such as Personal Data you have made public on social media.
The search engine on our Website is generated by Drupal (internal service to the Website). Queries and results are recorded anonymously to enable us to improve our Website and search functionality. No personal data relating to an identifiable person is collected by us or Drupal.
Security: We have implemented appropriate security practices and measures for the collection, storage and processing to prevent any unauthorized access to your personal data and to protect them from alteration, disclosure, or destruction. In particular, we use a firewall to help us guarantee the security and performance of our Website. The firewall checks that the traffic observed on the Website behaves as expected, and blocks traffic that presents an anomaly. In order to provide this service, the firewall provider processes the IP addresses of visitors to the Website. However, while we strive to protect your personal data, we cannot guarantee the security of information transmitted to our Website while in transit over the Internet using an insecure protocol.
Purpose and reason for processing
The purpose for which we collect your Personal Data from other sources is the development of our business and the maintenance and improvement of our Website and the Services we offer to users. The ground on which we justify the processing of your Personal Data in accordance with applicable legislation is processing necessary for the purposes of pursuing our legitimate interests.
4. Personal data collected by third parties (links to other websites or social media)
This Website may, at any time, contain or use links to third-party websites (notably advertising, partners or social media). These third-party websites have their own privacy policies (including on the use of cookies), which we invite you to examine. We accept no responsibility for the privacy policies of such third-party websites, and you use these websites at your own risk.
Our Website and our personal pages available on social media may contain links that direct you to social networks such as Instagram and YouTube ("social media") as well as to other Websites, to enable you to access content available on these platforms. When you access the social media or another website via our Website or one of our personal pages available on a social media, the responsibility for complying with applicable data protection requirements lies with the relevant service provider.
When you establish a connection with a social media or a website, your browser connects directly to the server of the relevant service provider. Through this connection, the social media or website receives the information accessed by your browser on the corresponding page of our Website or on our personal page available through a social media, even if you do not have an account with the social media or are not logged in to it. This information (including your IP address) is transmitted from your browser directly to the service provider's server and stored there. If you are logged in to your social media account, the social media may immediately link your visit to our Website or to our personal page available on a social media to your account. If you interact with our Website or our personal page available from a social media, for example by clicking on the "Like" or "Share" icon, this information will also be transmitted directly to the social media service provider's server and stored there.
Please refer to the privacy policy of the relevant social media or Website for any information in relation to the purpose and scope of the collection of Personal Data by the relevant service provider, the further processing and use of such Personal Data by the relevant service provider, as well as the related rights and adjustment possibilities to enable the protection of your Personal Data.
5. Disclosure of your personal data to third parties
As explained above, we may compile usage statistics in connection with our Website or our personal pages available on social media based in particular on your Personal Data. We may publish these statistics or share them with third parties in aggregate form, in such a way that they do not contain your Personal Data.
Except as set out below, we will not sell, trade, rent or otherwise transfer your personally identifiable data without your express consent.
Your personal data may be collected, stored and processed by an F.P.Journe Entity. F.P.Journe Entities may share your personal data with each other. In addition, we ensure that our privacy and security policy is communicated to any F.P.Journe Entity that may collect, store and process personal data, so as to implement privacy safeguards within Montres Journe SA.
In addition, we may disclose your personal data to third parties. We always require these third parties to take the necessary organizational and technical measures to protect your personal and traffic data in accordance with applicable legislation with data protection clauses adopted by the European Commission and/or the Federal Commissioner and/or the competent authorities for transparency and data protection guaranteeing an adequate level of data protection:
- We may share with our business and advertising partners aggregated demographic information of a generic nature that does not contain any personally identifiable information about our visitors,
- We may use third-party service providers to help us manage our business, administer the Website or perform activities on our behalf, such as sending newsletters or managing Google Analytics, as described in the Cookies section above,
- We may disclose such data to another F.P.Journe Entity in connection with a merger or acquisition, or to any organization involved in a transfer or sale of our business or capital for the same purposes set forth herein.
To date, the following service providers have access to Personal Data:
- IT service providers:
> Thésis : IT support and maintenance (data stored in Switzerland)
> Idéative : web and digital agency (data stored in Switzerland)
- Other service providers:
> MailChimp : sending of newsletters (data stored in the United States: more information on MailChimp's privacy policy can be found at: https://mailchimp.com/about/security/)
> Dropbox : sending documents via e-mail (data stored in the United States: you can find more information on Dropbox's privacy commitments at: https://www.dropbox.com/privacy)
> Infomaniak : hosting service (data stored in Switzerland: you can find more information on Infomaniak's commitment to confidentiality at: https://www.infomaniak.com/en/legal/confidentiality-policy)
The purpose of sharing your Personal Data with the aforementioned third parties is to ensure our business, as well as to maintain and seek to constantly improve our Website and the Services offered to our users. The ground on which we justify the processing of your Personal Data in accordance with applicable legislation is processing necessary for the purposes of pursuing our legitimate interests.
6. Communication of your personal data to the authorities
We may need to disclose your Personal Data (including your communications) if we consider this necessary for security reasons, to investigate a potential breach or other violation of this Privacy Policy and/or to prevent harm that may be caused to other users of our Website or our personal pages available on social media. Consequently, we may need to communicate your personal data in order to investigate, respond to or resolve a complaint or dispute relating to our Website or one of our personal pages available on a social media.
We may be required to disclose your Personal Data where we are required to do so by law or where we believe in good faith that such disclosure is necessary in order to:
- Investigate, prevent or take action in relation to potential or actual illegal activities, or to assist administrative enforcement authorities,
- carry out an agreement between us and you,
- investigate and defend us against a complaint or allegation from a third party,
- protect the security and integrity of our Website or our personal pages available on social media,
- exercise and protect the rights and safety of our users, employees or others.
We endeavour to notify users of third-party requests for their Personal Data where this seems appropriate from our point of view and where it seems technically feasible, except where we are prohibited from doing so by law or by a decision of an authority, or where the request is urgent. We may contest such requests where, in our sole discretion, we consider that they are formulated too broadly, are too vague or are unfounded, but we do not guarantee to contest any request.
The purpose of sharing your Personal Data with the above-mentioned authorities is to meet the legal obligations to which we are subject.
7. Transborder communication of personal data
Due to certain Services provided by third parties, as well as certain Personal Data shared within the F.P.Journe Entities, we may need to transfer your Personal Data to one of their databases outside Switzerland and the European Economic Area ("EEA"), potentially to a state that does not provide a level of personal data protection comparable to that prevailing in Switzerland or the EEA. If we transfer data to a country that does not provide adequate legal data protection, we use corresponding contracts (in particular on the basis of the European Commission's standard contractual clauses) for an appropriate level of protection as provided by law, or we rely on the legal exceptions of consent, contract performance, the establishment, exercise or defense of legal claims, overriding public interest, published personal data or because the protection of the integrity of the person requires it. You may request a copy of the above-mentioned contractual guarantees at any time from the contact person listed in section 1.
However, we reserve the right to redact copies for reasons of data protection or confidentiality, or to provide only extracts. We may take additional measures if necessary. In the absence of such standard contractual clause and/or other additional measures, by providing us with your Personal Data, you consent to our transferring, storing and processing such Personal Data outside Switzerland or the European Economic Area, in particular to the USA, and you acknowledge that you are aware that the governments of certain states, such as the USA, Japan, Hong Kong and the United Kingdom, have broad powers to access such Personal Data for security, crime prevention and detection and law enforcement purposes. Please contact us if you would like further information on the specific mechanism we use to transfer your Personal Data outside the EEA.
8. Protection of your personal data and notification of a personal data breach
We undertake to use all commercially reasonable means to prevent any exposure or disclosure of your Personal Data. In particular, we implement and maintain measures (including administrative, physical and technical measures) to manage cases of unauthorized disclosure or exposure of your Personal Data.
In the event of an actual or suspected breach of Personal Data, we undertake in accordance with applicable law(s) to use our best efforts to notify you without delay, where technically feasible, and to cooperate with you in investigating and resolving the breach, including, but not limited to, providing reasonable assistance in notifying aggrieved third parties. We undertake to give you access in accordance with and within the limits of the applicable legislation(s), without delay and within the limits of a reasonable request, to our files relating to the breach of your Personal Data, provided however that this does not give you access to files which would belong to other users or which could compromise their security.
In the event of an actual or suspected violation of Personal Data, we undertake to notify the competent authority in accordance with applicable law.
9. Management of your personal data (your rights)
- Right to access, update and delete your Personal Data: Wherever possible, you may access, update or request the deletion of your Personal Data,
- Right of rectification: You have the right to obtain rectification of your Personal Data if it is inaccurate or incomplete,
- Right to object: You have the right to object to the processing of your Personal Data,
- Right to limit processing: You have the right to obtain a limitation of the processing of your Personal Data,
- Right to data portability: You have the right to obtain a copy of your Personal Data in a structured, commonly used and machine-readable format,
- Right to withdraw consent: You have the right to withdraw your consent at any time when the processing of your Personal Data is based on it,
- Right to complain to an authority: You have the right to complain to a data protection authority about the collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA) or Switzerland.
Furthermore, depending on the laws of the country in which you have initiated a relationship with us, you may access your personal data held by the F.P.Journe Entity, request its modification, deletion or refuse its processing. In the EU, you can lodge a complaint with a supervisory authority; in Switzerland, you can contact the Swiss Federal Data Protection and Information Commissioner (FDPIC). You may exercise these rights with the F.P.Journe Entity with which you interact or, in respect of personal data collected via this Website, which is administered by Montres Journe SA in Switzerland, you may send a written request to the postal address Montres Journe SA, Rue de l'Arquebuse 17, 1204 Geneva, Switzerland, or by e-mail privacy@fpjourne.com. We will endeavor to present you with the personal data concerned, correct it or delete it, depending on your request.
We may ask you to prove your identity before responding to a request based on the aforementioned rights or otherwise related to your Personal Data.
10. Storage of your personal data
If you request that we no longer send you direct marketing communications, we will keep a record of your request and contact details to ensure that your request is complied with.
We will only retain your personal data for as long as is reasonably necessary to pursue the purposes for which we collected it, including for the purposes of satisfying legal, regulatory, tax, accounting or reporting obligations. We may retain your personal data for a longer period in the event of a claim or if we reasonably believe that there is a possibility of a dispute concerning our relationship with you.
11. Privacy policy changes
We reserve the right to modify this policy at any time. We encourage you to visit this page regularly to review any changes and to stay informed about the steps we take to protect the personal data we collect. By accepting this Privacy Policy, you acknowledge that it is your responsibility to regularly review this Privacy Policy for any changes. If you do not accept these modifications, please do not use our Website or our personal pages available on social media.
We will always treat your Personal Data in accordance with the Privacy Policy in effect at the time of collection.
The new version of the Privacy Policy comes into force on the day of its publication, the day mentioned at the top of this Privacy Policy corresponding to the date of entry into force.
12. Miscellaneous
Our failure to enforce any provision of this Privacy Policy shall not be construed as a waiver of such provision.
If any provision of this Privacy Policy is held by a judicial authority to be invalid or unenforceable, the remaining provisions of this Privacy Policy shall not be affected thereby.
This Privacy Policy constitutes the entire agreement between us and you with respect to the privacy policy of our Website and our personal pages available on social media. It supersedes any prior agreement we may have with you regarding the privacy policy of our Website and our personal pages available on social media.
Contact us
If you have any questions about this privacy policy, please contact us at privacy@fpjourne.com or
Montres Journe SA
Rue de l'Arquebuse, 17
1204 Geneva
Switzerland.
This document was last updated on January 30th, 2024.